These Terms and Conditions govern your use of 939 and everything on the platform — from account registration and deposits in Philippine Peso to sports betting, live casino, and slots. Please read them carefully before you start playing.
By creating an account at 939 and using any part of the platform — sports betting, live casino, slots, VIP rewards, or deposit and withdrawal services — you agree to the Terms and Conditions set out on this page. These terms apply to all registered players accessing 939 from the Philippines.
If any part of these terms is unclear, the FAQ section covers common questions, and our support team is reachable at the contact details in the footer below. We update these Terms and Conditions when our policies change — continued use of the platform after an update means you accept the revised terms.
These are the core areas covered by the 939 Terms and Conditions — each one explained in full in the sections below.
You must be 21 years or older and located in the Philippines to use 939. One account per person — duplicate accounts are not allowed and will be closed without notice.
All transactions at 939 are in Philippine Peso. Accepted channels include GCash, Maya, and Philippine bank transfer. No credit cards or cryptocurrency are accepted for deposits or withdrawals.
All bets placed at 939 are subject to the specific rules for each game or sport. Outcomes for slots and casino games run on certified RNG software. Attempts to manipulate results will result in account closure.
Bonuses and promotional offers at 939 come with specific eligibility requirements and wagering conditions. These conditions are stated when the offer is made. Misuse of promotions will result in forfeiture of the bonus balance.
939 provides self-exclusion, deposit limits, and session tools to support responsible play. Players experiencing problem gambling are encouraged to use these tools and seek professional support.
You are responsible for keeping your 939 login credentials secure. OTP verification and KYC checks protect your account. Report any unauthorised access to 939 support as soon as possible.
To register and use 939, you must meet the following conditions at the time of sign-up and throughout your use of the platform:
During registration, you will be asked to provide accurate personal information including your full name, date of birth, and a valid contact number. An OTP will be sent to verify your mobile number. 939 reserves the right to request additional identity documents as part of the KYC process before processing deposits, withdrawals, or bonuses.
Only one account per person is permitted. If 939 identifies duplicate accounts linked to the same individual — whether by name, mobile number, payment method, IP address, or device — all associated accounts may be suspended and balances forfeited pending review.
All information provided during registration must be truthful and up to date. Providing false details — including a false date of birth to bypass the 21+ requirement — is a serious breach of these Terms and will result in permanent account closure. Any funds held in such an account may be withheld.
Your 939 account is personal to you. You are responsible for all activity that takes place under your login credentials, whether or not you authorised it. 939 cannot be held liable for losses resulting from unauthorised access caused by your failure to secure your password or device.
939 uses SSL encryption across the platform to protect data in transit. OTP verification adds a second layer of security to account actions including login from new devices and withdrawal requests. These security measures work best when you keep your registered mobile number current and accessible.
The name on your 939 account must match the name on your payment method. Withdrawals will only be processed to accounts or e-wallets that match the registered account holder. This is a standard anti-fraud measure and applies to all players regardless of account tier or history.
All financial transactions at 939 are conducted in Philippine Peso (PHP). There is no currency conversion on the platform — you deposit in PHP, your balance is held in PHP, and all winnings and withdrawals are processed in PHP.
939 currently accepts deposits via the following Philippine payment channels:
Credit cards and cryptocurrency are not accepted as deposit or withdrawal methods at 939. Attempting to deposit via an unsupported method will result in the transaction being declined and potentially delayed while it is reviewed and returned.
Deposits processed via GCash and Maya are typically reflected in your 939 balance within a short period after confirmation. Bank transfers may take longer depending on your bank's processing schedule. Withdrawal processing times vary by channel and account verification status — VIP members at higher tiers may benefit from priority processing. See the VIP page for details.
Minimum and maximum deposit and withdrawal amounts apply and are displayed at the point of transaction within your 939 account. These limits may differ by payment channel and account tier. 939 reserves the right to adjust transaction limits at any time with notice to affected players.
939 reserves the right to refuse or reverse any transaction that it reasonably suspects is connected to fraud, money laundering, or a breach of these Terms. In such cases, the relevant amount will be returned via the original payment method after any required review period.
939 offers sports betting, live casino games, and slots. Each section operates under its own specific rules, which are displayed within the relevant section of the platform. The general rules below apply across all sections.
Bets on sports events — including PBA basketball, NBA, boxing, football, volleyball, esports, and international leagues — are accepted subject to available markets and odds at the time of placement. Once a bet is confirmed, it cannot be cancelled or amended unless 939 specifically offers a cash-out or bet edit feature for that market.
In the event of a cancelled or postponed sporting event, 939's settlement rules for that specific sport and league will determine whether bets are voided or carried over. These rules are available within the Sports section of the platform.
Live casino games including baccarat and roulette are governed by the rules displayed at each live table. Technical disruptions during a live session — such as a disconnection before a round is settled — are handled according to the platform's disconnection policy, which favours the most recent confirmed game state.
Slot games at 939 operate on certified Random Number Generator (RNG) software. Each spin is independent of previous results. No betting system, pattern, or strategy guarantees a winning outcome. The Return to Player (RTP) percentage for each slot title is published within the game information panel.
939 reserves the right to void any bet placed due to a technical error, an obvious pricing mistake, or a data feed failure that resulted in incorrect odds or game conditions being displayed. Bets placed on incorrect odds will be settled at the corrected odds or voided, with the stake returned to your account balance.
939 may offer bonuses, promotional credits, cashback, and other rewards to registered players from time to time. All such offers are subject to the specific terms presented when the offer is made, including eligibility criteria and wagering requirements.
General rules that apply to all 939 bonuses unless otherwise stated:
939 does not guarantee specific bonus percentages, amounts, or availability periods beyond what is stated in an active offer at the time you view it. If no active promotion is currently running, no bonus entitlement exists by default.
939 is committed to providing a safe environment for Filipino players who enjoy online gaming and sports betting as a leisure activity. We acknowledge that for some individuals, gambling can become problematic, and we provide tools to help players manage their activity.
The following responsible gaming tools are available through your 939 account settings:
No bet or game at 939 guarantees a return. Gambling should be treated as entertainment, not as a source of income. If you are chasing losses, borrowing money to fund your account, or finding it difficult to stop, please use the self-exclusion tool and seek support. More information is available on our Responsible Gaming page.
939 enforces the 21+ age requirement through identity verification during registration. If you believe a minor has accessed or registered on the platform using your details, contact our support team immediately.
939 reserves the right to suspend, restrict, or permanently close any account at its discretion, including but not limited to the following circumstances:
Where an account is suspended pending investigation, access to the platform and any pending withdrawals may be placed on hold during the review period. If the investigation concludes that a breach occurred, balances may be forfeited in part or in full depending on the nature of the breach.
You may request to close your 939 account at any time by contacting support. Before closure, any remaining balance will be withdrawn to your registered payment method after standard verification checks are completed. Self-exclusion requests are handled separately and take effect more quickly — see the Responsible Gaming page for the process.
939 provides the platform on an "as available" basis. While we maintain the platform for consistent uptime and performance, we do not guarantee uninterrupted access and accept no liability for losses arising from:
To the extent permitted by applicable law, 939's total liability to any individual player for any claim arising from use of the platform is limited to the total amount deposited by that player in the 30 days preceding the claim.
Nothing in these Terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded by law.
939 may update these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page. For significant changes, we may also notify registered players directly through the platform or via their registered contact details.
Continued use of 939 after the updated Terms have been published constitutes your acceptance of the revised terms. If you do not agree with a change, you should stop using the platform and request account closure through support.
We recommend checking this page periodically so you stay informed of the current rules that govern your account and activity at 939.
If you have questions about these Terms and Conditions, your account, a transaction, or any aspect of the 939 platform, our support team is available to help.
For responsible gaming support, self-exclusion requests, or reports of underage use, please contact us directly at the email above and mark your message clearly so it reaches the right team promptly.
These Terms and Conditions are governed by and construed in accordance with the laws applicable in the Philippines. Any disputes arising from your use of 939 are subject to the jurisdiction of the appropriate Philippine courts.
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